Contact MTMIS Pakistan: Questions, Corrections and Feedback
Have a question about one of our guides, spotted an outdated link or want to suggest a new topic? You can contact MTMIS Pakistan using the form below, and we read every message.
Before you write, please note one important point. We are an independent information website, so we cannot see, change or correct government vehicle records. For anything involving your own registration, tax or smart card, the official department is the right place to go, and you will find its helpline further down this page.
How to Contact MTMIS Pakistan
In practice, you can reach us in two ways:
- Contact form: use the form above. It is the fastest way to reach us, and it keeps your message organised.
- Email: write to [email protected] if you prefer your own email app.
We usually reply within two working days. However, messages about broken links or wrong information get priority, because they affect other readers too.
What You Can Contact MTMIS Pakistan About
When you contact MTMIS Pakistan, we can help with questions about our own website. For example:
- Broken or changed links: tell us which page and which button, and we will check the official portal.
- Corrections: if a fee, rule or step on our page looks wrong, send us the official source if you have one.
- Guide requests: suggest a vehicle service or region you would like us to cover.
- Website feedback: tell us about anything that is hard to read or use, especially on a phone.
- Advertising and partnerships: send a short proposal, and we will reply if it fits our readers.
When Not to Contact MTMIS Pakistan
Because we are not a government office, however, we cannot do the following. Instead, please contact the relevant department directly:
- Look up, change or correct anyone's vehicle record.
- Issue, track or deliver smart cards, registration books or number plates.
- Accept tax payments, refunds or challan payments.
- Speed up a transfer, registration or any other official process.
Also, please do not send us your CNIC, registration book, photos of documents or bank details. We never need them, and no genuine helper will ask for them by email or WhatsApp.
Official Helplines by Region
For questions about your own vehicle, therefore, contact the official department. These numbers come from the departments' own websites:
| Region | Department | Official contact |
|---|---|---|
| Punjab | Excise, Taxation and Narcotics Control Department | Helpline 1035 |
| Sindh | Excise, Taxation and Narcotics Control Department | (021) 111-374-634 |
| Islamabad | Excise and Taxation Department, ICT | 051-9265500 |
| Balochistan | Excise, Taxation and Anti-Narcotics Department | 081-9202929 |
| Gilgit-Baltistan | Excise and Taxation Department | 05811-920990 |
| AJK | Department of Inland Revenue, AJ&K | Via ird.ajk.gov.pk |
For more numbers, including district offices, open your region's guide: Punjab, Sindh, Islamabad, Balochistan, AJK or Gilgit Baltistan.
Tips for a Faster Reply
Also, a few details help us act on your message straight away:
- Name the page. Paste the link of the page you are writing about.
- Describe the problem. For instance, say which button failed or which figure looks wrong.
- Add the source. If you found the correct information on an official website, include the link.
- Keep it private. Leave out CNIC numbers, registration numbers and other personal data.
How We Handle Your Message
When you contact MTMIS Pakistan, we use your name and email only to reply to you. We do not add you to a mailing list, and we never sell or share your details. Our Privacy Policy explains this in full.
Frequently Asked Questions Before You Contact MTMIS Pakistan
Is MTMIS Pakistan a government office?
No. MTMIS Pakistan is an independent information website. Read more on our About Us page.
Can you check a vehicle for me?
Unfortunately, we cannot run checks on your behalf. However, each regional guide links to the official portal, where the check takes only a minute and costs nothing.
Someone sent me an SMS asking me to pay a fine through a link. Is it real?
Treat it with suspicion. Instead of tapping the link, open the official portal yourself and search your vehicle number. If you are in Sindh, our e-challan Sindh guide explains how.
How long does a reply take?
Generally, we reply within two working days, and we handle reports of wrong information first.
We Value Your Feedback
Above all, readers help keep this website accurate. Every corrected link and every updated fee started with someone who took a minute to contact MTMIS Pakistan.
So, if something could be better, contact MTMIS Pakistan through the form above. Thank you for helping thousands of vehicle owners across Pakistan get reliable answers.
Last reviewed: September 2026